Privacy Policy

Privacy Policy

Introduction

At http://companion-care-olmito-texas.primarycareaid.com (hereafter referred to as “Companion Care Olmito Texas,” “we,” or “our”), we are committed to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our primary website at http://companion-care-olmito-texas.primarycareaid.com.
  2. Any mobile applications or software we develop and make available to users.
  3. Online services and products offered through our platform.
  4. Interactions between our users, customers, and authorized representatives.

Please note that this policy does not extend to third-party platforms, applications, or services linked from our website, each of which operates under its own privacy policies. We encourage you to review these policies to understand how your data is handled outside our direct control.

Processing Activities

This Privacy Policy governs various user interactions, including:

  1. Using our applications and services as an authorized user, whether through a personal or professional account.
  2. Visiting and navigating through our websites, including downloading content or using interactive features.
  3. Subscribing to newsletters, signing up for email alerts, or otherwise communicating with us via email, phone, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your user experience, provide tailored services, and comply with legal requirements:

  1. Account Information: Details related to your registration, such as name, username, contact email, and password (hashed and salted for security).
  2. Payment Information: Data required to process transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial activities, investments, or payments made through our platform.
  4. Purchase Information: Details about products or services purchased, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, browser types, and operating system versions to provide personalized services and analytics.
  6. Location Data: Geolocation data collected when you access our services, used for location-based services and personalization.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit to help us improve our products and services.
  8. Social Media Information: Data from social media platforms (if connected) to provide personalized content and interactions.
  9. Product Information: Details about the products or services you interact with, including usage patterns and preferences.

We obtain this data through direct user input, automated systems, and partnerships with third-party service providers.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

  1. Strictly Necessary Cookies: Essential for navigating our website and using its core functionality.
  2. Preference Cookies: Remember user preferences and settings to provide a personalized experience.
  3. Analytics Cookies: Collect aggregated data for analytics purposes, helping us understand user behavior and improve our services.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to opt-out of certain tracking activities.

Data Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purpose collected, plus an additional period to comply with legal obligations:

  1. Legal Requirements: We may be required by law to keep records for a specified period, such as financial transactions or tax purposes.
  2. Business Needs: Data may be retained to maintain and improve our services, conduct research, or prevent fraud.
  3. User Consent: In some cases, we will retain data based on user consent or until you request its deletion.

Once the retention period expires or upon your request, we securely delete or anonymize the data to protect your privacy.

Your Rights and Choices

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: Request access to the personal information we hold about you.
  2. Rectification: Ask us to correct inaccurate or incomplete data.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data for specific purposes.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Object: Object to the processing of your data for legitimate interests or direct marketing.
  7. Non-Discrimination: Assert that we do not discriminate against individuals who exercise their data rights.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team at [email protected] or write to us at:

[Companion Care Olmito Texas Privacy Team, [Address]]

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us

For any questions, concerns, or requests related to data privacy, please contact us:

  • Email: [email protected]
  • Postal Mail: Companion Care Olmito Texas Privacy Team, [Address]

We are committed to handling your personal data with the utmost care and security. Thank you for choosing Companion Care Olmito Texas.